Managed IT support
IT support that fixes things — and stops them breaking.
Friendly, proactive support for your people, devices and systems. We keep everything patched, backed up and secure, and we're there when something goes wrong.
Support that's proactive, not reactive
The best IT support is the kind you rarely need to call. We monitor your devices and systems, keep them updated, check your backups actually work and fix small problems before they become big ones.
When something does go wrong, you talk to someone who knows your business — not a ticket queue.
What's covered
- Helpdesk support for your team, remote and on-site
- Device monitoring, patching and anti-malware
- Microsoft 365 administration — users, licences, mailboxes, Teams
- Backup monitoring and restore testing
- New starter and leaver setup
- Supplier management — broadband, phones, printers and line-of-business software
- Regular reviews with a plain-English IT roadmap
What's included
What you get
Friendly helpdesk
Real people who know your setup and explain fixes in plain English.
Proactive monitoring
Problems spotted and fixed before your team notices.
Security baked in
Patching, endpoint protection, MFA and email filtering as standard.
Backups that work
Microsoft 365 and device backups, with regular restore tests.
Starters & leavers
Accounts, devices and access set up — and removed — properly.
IT roadmap
Regular reviews so you can plan and budget, not firefight.
The outcome
What changes for you
- Fewer interruptions and less downtime
- Predictable monthly IT costs
- Better security without extra effort
- Someone to call who knows your business
No jargon, promise. Every recommendation comes with what it costs, what it saves and what you can safely ignore.
Transparent pricing
The more you grow, the less you pay per user.
One simple monthly price per user, covering their laptop, phone and Microsoft 365 account. Volume discounts apply automatically as your team grows.
Includes helpdesk support, monitoring, patching, security and Microsoft 365 administration. Microsoft licences are billed separately at cost. No VAT to add — we're not VAT registered, so the price you see is the price you pay. Start with a free 30-minute chat, or the £500 savings-guaranteed audit.
Keep exploring
Related services
FAQ
Questions we get asked
Do you offer on-site IT support in Monmouthshire?
Yes. We're based in Monmouth and can be on site across Monmouthshire and nearby areas when a problem can't be fixed remotely.
Can you take over from our current IT provider?
Yes. We'll plan a smooth handover — collecting admin access, documentation and licences — so nothing is lost in the switch.
Do you support Macs as well as Windows?
Yes, we support Windows, macOS, iOS and Android devices as part of a Microsoft 365-centred setup.
Let's dig out your savings.
Book a free 30-minute chat. No jargon, no hard sell — just an honest look at where your technology is costing too much, and where AI could save you time and money.
